Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations, please contact us at the number given in our claim correspondence with you, or contact our Public Complaint Department at:

PACIFIC & ORIENT INSURANCE CO. BERHAD

11th floor, Wisma Bumi Raya,

No.10 Jalan Raja Laut, P.O. BOX 10953,

50730 Kuala Lumpur

Tel: 03 – 2698 5033
Fax: 03 – 2693 6917

Recent FAQ

What is the Sum Insured?

The Sum Insured is the maximum amount a vehicle can be insured for according to its...

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...

How long is the validity of PrOrumah insurance?

The PrOrumah policy will be valid for one (1) year from your date of purchase...