Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations, please contact us at the number given in our claim correspondence with you, or contact our Public Complaint Department at:

PACIFIC & ORIENT INSURANCE CO. BERHAD

11th floor, Wisma Bumi Raya,

No.10 Jalan Raja Laut, P.O. BOX 10953,

50730 Kuala Lumpur

Tel: 03 – 2698 5033
Fax: 03 – 2693 6917

Recent FAQ

What is Trailer Attached to Private Car cover?

This covers the repair costs of your trailer from damages...

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at...

What type of policy do I need to buy for the Buy Online & Get Rewarded?

Any of our P&O comprehensive motor insurance products sold on our website will do! This includes ...