Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I buy flood or windscreen cover if I purchase PrOmilej?

Yes. You can buy the flood or windscreen cover at a premium that corresponds to your allocated mileage.

Recent FAQ

How do I download the POI2U mobile application?

For iPhone users, please click here to download it from the App store...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

Can I top-up the plan after exceeding my mileage plan limits?

Yes, you can. However, you should try to ensure you top up prior to exceeding the limits...