Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1st July 2016, insurers and takaful operators were given the flexibility to offer new motor products and add-on covers that were not defined under the existing tariff. From 1st July 2017 onwards, premium rates for Motor Comprehensive; and Motor Third Party Fire and Theft products have been liberalised; premium pricing will be determined by individual insurers and takaful operators instead.

Premium rates for Motor Third Party products will continue to be subjected to tariff rates. 

Recent FAQ

What is Personal Accident PLUS Insurance?

Our personal Accident Plus Insurance covers injury, disablement, and death by violent, accidental, or external means...

What is All Risks Insurance?

Our All Risks Insurance will repair, replace or pay the amount for...

Motor Claims – Own Damage (OD)

What are the advantages of taking my car to a panel workshop?

If you select a workshop from our panel list, you’ll get better quality control on repairs and...