Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at 1-800-88-2121 (Select Option 7) to inform us of the loss. 

Recent FAQ

How long is the validity of PrOrumah insurance?

The PrOrumah policy will be valid for one (1) year from your date of purchase...

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then ...

Do I have to register my bank account details?

We strongly encourage you to register your bank account details to...