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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any extra benefits that can be added to my motor policy?

Yes, we provide the following extra coverage:

Legal Liability to Passengers cover (L.L.P to Passengers).

Flood, Typhoon, Hurricane, Storm, Tempest, Volcanic Eruption and Earthquake cover.

Strike, Riot and Civil Commotion cover.

Windscreen, Windows, Sunroof and Tinted Film cover.

Radio & Cassette cover.

Trailer Attached to Private Car cover.

Legal Liability of Passengers for Negligent Acts (L.L.o.P).

No Claims Discount relief (NCD relief).

Credit Shortfall cover.

Recent FAQ

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

Do I need to install a device in my car in order to track my mileage?

There will not be any device installed on your vehicle to track on your mileage...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...