Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What PrOmilej plans are there?

There are currently 3 plans available:

Plan 1: 40% savings for annual mileage less than 5,000km.

Plan 2: 20% savings for annual mileage less than 10,000km.

Plan 3: 10% savings for annual mileage less than 15,000km.

Recent FAQ

How do I buy a top-up? How much does it cost?

You can buy a top up the same way you bought the policy- online, through our app, or simply calling us...

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice...