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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the difference between Comprehensive and Third Party Fire & Theft?

Our Comprehensive Insurance pays for the fire, theft, loss or damage to your car when there is an accident with a third parties’ vehicle or property. This includes protecting you when you are responsible for the injury or death of the third party, and damage to their property. 

Our Third Party Fire & Theft Insurance pays for the damage to the third parties’ car or property when there is an accident, and protects you when you are responsible for the injury or death of the third party. It includes fire damage or theft of your car.

Recent FAQ

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts..

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What are the conditions for an ODN claim?

Your entitlement for an ODN claim is that you are not at fault in the accident. The determination of fault shall be at our...

What are the types of rewards?

Currently we are giving out TnG e-wallet funds worth...