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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Motorcycle Third Party Insurance?

Our Third-Party Insurance helps cover the damage to a third parties’ vehicle or property in an accident. It also protects you when you are responsible for injury or death of the third party.  

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Third Party Motorcycle policy.          

Recent FAQ

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...