Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made.

Once you have received the email/SMS with your reward, you can go into the TNG eWallet app on your phone. Then...

Yes, you do...

Through our mobile app...