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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made. 

Recent FAQ

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured...

How old does my car have to be to buy PrOmilej?

Vehicles of up to 20 years can buy PrOmilej. This includes newly...

Can I cancel my current property insurance and switch to PrOrumah?

Yes, but we recommend renewing with PrOrumah once your existing policy has expired...