Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made. 

Recent FAQ

How do I transfer my NCD from another motor insurance to my current insurance with P&O Insurance?

You will need to fill up a form by providing the number of your bank account and a copy of your...

How do I get the insurance cover note and road tax for my vehicle if it has been blacklisted?

If your vehicle has been blacklisted, please contact the Department of...

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...