Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made.

You should lodge a police report within 24 hours, then contact us at...

A risk profile is an analysis of whether a pool of consumers present a high or low risk, based on factors such as...

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa...