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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Flood, Typhoon, Hurricane, Storm, Tempest, Volcanic Eruption, Earthquake cover?

This covers the repair costs of your vehicle for damages caused by floods, typhoons, hurricanes, storms, tempests, volcanic eruptions, earthquakes, landslides, and landslips.

Recent FAQ

What is Workmen’s Compensation Insurance?

Our Workmen’s Compensation Insurance protects employers against any compensations to be paid under the Workmen’s Compensation Law(s) of Malaysia for any injuries to their employees through accid...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then ...