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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What are the benefits of the Liberalisation of the Motor Tariff?

Some benefits include:

  • An improvement in the quality of service.
  • A wider range of products.
  • New features and add-ons for better coverage.
  • Premiums suited to you; lower premiums for low-risk groups and vice versa.
  • Incentives for safer driving habits.
  • More competitive pricing. 

Recent FAQ

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

What is Commercial Vehicle Comprehensive Insurance?

Our Comprehensive Insurance pays for the fire, theft, loss or damage to your vehicle...

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident...

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