Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where they will assist you in making a claim.

If you are not making a claim, you may find yourself facing a claim from the other party involved- when this happens, please call us (and select option 7 – Insurance Claims) for assistance and advice.

Do note that if you have received any notice of any claim, demand for settlement or legal correspondence, please forward the documents to us immediately so that we may deal with it.

Recent FAQ

What is PrOtravel Insurance?

Our PrOtravel Insurance covers you when travelling overseas for any medical costs, accidents, travel delays and more...

How much is the premium for the PrOtravel policy?

Your total premium depends on the plan you choose, your destination, and...

What insurance products does P&O Insurance offer?

P&O Insurance offers a range of personal and business insurance...