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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess. 

Recent FAQ

How much can each of my contents be insured for?

There are 3 plans available for the PrOrumah Contents Plan. You can choose one from any of these plans to determine the overall insured sum of your items...

Are there any extra fees for choosing e-Payment?

No, it’s free to enjoy...

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...