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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy. 

Recent FAQ

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on...

Is there an age limit for purchasing insurance?

Yes, there is. You must be 16 and above for motorcycles and 18 and above for...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...