Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim.

Yes, you can proceed to your payment after receiving your quote...

Premiums will be impacted by the claims history and driving habits of the insured. However...

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...