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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim. 

Recent FAQ

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in...

What is a tariff?

Tariffs are fixed price lists created under insurance acts to control the price...

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...