Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I join this Buy Online & Get Rewarded campaign?

There is nothing that you need to do to join this campaign besides buying a Pacific & Orient Insurance Motor Product online at https://www.poi2u.com/, via Counter, Call Centre or app! It’s as simple as that!

Recent FAQ

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What are the conditions for an ODN claim?

Your entitlement for an ODN claim is that you are not at fault in the accident. The determination of fault shall be at our...

My son/daughter has just revived their license. Will I need to add them as a named driver?

Yes, you do. However, you may be subject to an additional excess (Compulsory Excess) of...

What is Goods in Transit Insurance?

Our Goods in Transit Insurance covers any loss or damage of to your property when in, on or being loaded and unloaded from a vehicle or...