Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

If I add a Private Hire Car endorsement to my Private Car policy, am I entitled to a refund if I cancel this endorsement?

You are entitled to a refund of the premium upon cancellation of your Private Hire Car endorsement on a pro-rata basis if there has been no prior claim beforehand.

Recent FAQ

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than...

Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road...

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or...