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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Third Party Property Damage (TPPD)

Can I claim for rental car expenses in a TPPD claim?

Yes, but it must be from a licensed car rental company. Please submit the receipt and rental agreement to claim your expenses. 

Recent FAQ

What % increase should I expect on my motor premium?

This depends on your insurer. You should shop around for...

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on...

Document Checklist

I am not at fault and the third party did not lodge a police report, how can I file a claim?

You will have to file an Own Damage claim initially against your own policy as you have not fulfilled the criteria of an ODN claim...