Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Document Checklist

I am not at fault and the third party did not lodge a police report, how can I file a claim?

You will have to file an Own Damage claim initially against your own policy as you have not fulfilled the criteria of an ODN claim. The determination of fault is made at our discretion and based on documentary evidence. As such, if you can substantiate your claim with documentary evidence later, we will consider your claim as an ODN claim and allow the NCD.

Otherwise, your NCD will remain forfeited as the claim falls under an Own Damage claim.

Recent FAQ

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account...

What Marine insurance does P&O Insurance offer?

P&O Insurance provides coverage through 3 different products...