Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What are the rewards you offer?

Currently, we are giving out TnG e-wallet rebates. The table below lists the reward amount for each successful motor policy purchase.   

Insurance Product Touch ‘n Go eWallet credit
PrOmilej & Private Car Comprehensive RM50
Motorcycle Comprehensive RM20

Recent FAQ

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...

Document Checklist

What should I do if my claim is rejected?

If your claim has been denied, you are entitled to an explanation by your insurance company. Should you find grounds to appeal this decision...

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account...