Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter. Vehicles that have been blocked by our UW business rules (known as “refer risk cases”) and need to be purchased via call center will also be eligible for this reward.

Recent FAQ

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...