Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter. Vehicles that have been blocked by our UW business rules (known as “refer risk cases”) and need to be purchased via call center will also be eligible for this reward.

Recent FAQ

What is Money in Transit Insurance?

Our Money in Transit Insurance covers loss of your money while in transit and in the premises...

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...

What do I do if I want to cancel my motor policy?

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...