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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then:

Click on ‘+ Reload’ on the home screen.
Click on ‘eWallet Balance’ from the pop-up screen that appears below.
Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
Key in your TNG eWallet PIN sent to you in your gift email/SMS (also used for registration).
Click on ‘Reload Now’ to enjoy your reward!

Recent FAQ

How do I join this Buy Online & Get Rewarded campaign?

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Motor Claims – General

Will I lose my NCD if I make a claim?

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What is Credit Shortfall Private Car Insurance?

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your car and your...