Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then:

  1. Click on ‘+ Reload’ on the home screen.
  2. Click on ‘eWallet Balance’ from the pop-up screen that appears below.
  3. Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
  4. Key in your TNG eWallet PIN sent to you in your gift email/SMS (also used for registration).
  5. Click on ‘Reload Now’ to enjoy your reward!

Recent FAQ

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the ...

How do I choose the right house insurance for me?

You should read through all the different policies and their coverages to find the best one for you...

Does P&O Insurance offer insurance for workers if they get into an accident?

We have a few policies of insurance for workers such as...