Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then:

Click on ‘+ Reload’ on the home screen.
Click on ‘eWallet Balance’ from the pop-up screen that appears below.
Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
Key in your TNG eWallet PIN sent to you in your gift email/SMS (also used for registration).
Click on ‘Reload Now’ to enjoy your reward!

There will not be any device installed on your vehicle to track on your mileage...

Yes, you can. This typically happens when you have sold your old vehicle and want to transfer your NCD to your new one...

Yes, you do...