Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts. Flat tires, chain break, faulty spark plugs or out of petrol are not included under this definition and will not be covered for motorcycle towing services or minor roadside repair.

Recent FAQ

How do I get the insurance cover note and road tax for my vehicle if it has been blacklisted?

If your vehicle has been blacklisted, please contact the Department of...

What is PrOtravel Insurance?

Our PrOtravel Insurance covers you when travelling overseas for any medical costs, accidents, travel delays and more...

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...