Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app:

 Step 1: Launch our mobile application, POI2U.

Step 2: Click “Click here” at the bottom of the page for access to more products.

Step 3: Click on the “PrOmilej” tile.

Step 4: Click “Submit Odometer Reading and Mileage”.

Step 5: Enter your vehicle’s registration number and your ID.

Step 6: Take a photo of your car’s odometer reading and enter your odometer mileage reading.

Step 7: Enter your email and other required details.

Step 8: Click “Submit”.

Recent FAQ

What is the difference between PrOmilej and a normal insurance plan?

PrOmilej offers all the benefits of our comprehensive plans for less. Based on how far you plan to drive...

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...

What is Commercial Vehicle Third Party Insurance?

Our Third Party Insurance pays for the damage to third parties’ vehicle or property, when there is an accident, and...