Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app:

Step 1: Launch our mobile application, POI2U.

Step 2: Click “Click here” at the bottom of the page for access to more products.

Step 3: Click on the “PrOmilej” tile.

Step 4: Click “Submit Odometer Reading and Mileage”.

Step 5: Enter your vehicle’s registration number and your ID.

Step 6: Take a photo of your car’s odometer reading and enter your odometer mileage reading.

Step 7: Enter your email and other required details.

Step 8: Click “Submit”.

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...

Some benefits include...

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...