Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and in need of urgent medical assistance. By contacting us, we will advise you on the nearest hospital to your location and help connect you to the MERS 999 emergency services hotline. 

Recent FAQ

How much do I have to pay?

What you pay for your PrOrumah insurance policy depends on the type of building and...

Can a successful referral be tagged under 2 referrers?

No, a referee can only be tagged to one referrer...

How do I buy a top-up? How much does it cost?

You can buy a top up the same way you bought the policy- online, through our app, or simply calling us...