Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved. Funds are usually available within the same day for Maybank account holders and available between 3 to 7 working days for other commercial banks.

Recent FAQ

What is Grace Mileage?

Additional 500km is provided to you if you exceed your allocated mileage before the end of your policy period...

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium...

How do I know when new products are available and how do I choose the best one for me?

You should always check with your insurer, takaful operator or agent for new products and add-on cover...