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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved. Funds are usually available within the same day for Maybank account holders and available between 3 to 7 working days for other commercial banks. 

Recent FAQ

What is Burglary Insurance?

Our Burglary Insurance pays for the loss or damage...


Motor Claims – Own Damage (OD)

What are the advantages of taking my car to a panel workshop?

If you select a workshop from our panel list, you’ll get better quality control on repairs and...

Do I still get my NCD (No Claims Discount) with PrOmilej?

Yes, you do...