Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I have to do to receive my payment through e-Payment?

You must indicate that you want to receive your payment through e-payment in your claims form or notify your insurance company. You will be required to provide your bank account information to the insurance company in writing or on the E-Payment Form.

If any changes have been made to your bank account, you should inform your insurance company immediately to avoid any potential problems.

Recent FAQ

What is Machinery Breakdown Insurance?

Our Machinery Breakdown insurance policy covers any unforeseen damage or loss of the insured...

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium...