Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and named beneficiaries in the event of their death. 

Recent FAQ

Can someone with an international driving license drive my car?

Yes, they can. They will still be covered by your policy if...

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1st July 2016, insurers and takaful operators were given the flexibility to offer new motor products...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...