Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the Phased Liberalisation of the Motor Tariff?

The Phased Liberation of the Motor Tariff removes the existing tariffs in stages. With this, the insurance industry can offer motor products based on the risk profiles of their customers more smoothly.

Recent FAQ

Why should I choose to receive my payments through e-Payment?

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...

Motor Claims – General

If I add a Private Hire Car endorsement to my Private Car policy, am I entitled to a refund if I cancel this endorsement?

You are entitled to a refund of the premium upon cancellation of your Private Hire Car endorsement on...

What happens if I exceed the distance in the plan I have chosen?

If you exceed the distance you’ve been given, don’t worry. An extra 500km...