Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What plans does PrOrumah have?

There are currently 3 plans available:

  • Building; protects your house.
  • Contents; protects your belongings.
  • Contents & Building; protects both your house and belongings. 

Recent FAQ

I have been blacklisted by the Bank/declared bankrupt and am unable to open a bank account. How do I get paid?

Your claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details...

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

What is a tariff?

Tariffs are fixed price lists created under insurance acts to control the price...