Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What plans does PrOrumah have?

There are currently 3 plans available:

  • Building; protects your house.
  • Contents; protects your belongings.
  • Contents & Building; protects both your house and belongings. 

Recent FAQ

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts..

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...