Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Passenger’s Driver Plan (PDP)?

Our Passenger’s Driver Plan (PDP) Insurance covers injury, disablement, and death by violent, accidental, or external means while driving or riding or boarding or alighting a motorcycle, private car, private van, taxi or commercial vehicle.  

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Passenger’s Driver Plan (PDP) policy.

Recent FAQ

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 9th option (Towing, Breakdown or Accident Total Assist) when you give us a call...

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 9th option - Towing, Breakdown or Accident Total Assist), our call centre service will...