Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Machinery Breakdown (Loss of Profit)?

Our Machinery Loss of Profit Insurance covers the actual loss of gross profits sustained as a result of business interruption caused by damage indefinable under the Machinery Breakdown policy. All causes of loss covered by the basic Machinery Breakdown policy is also covered by this policy.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Machinery Breakdown (Loss of Profit) policy.

Recent FAQ

Motor Claims – General

How would my NCD be affected if I make a claim?

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium...