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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk profiling in determining your premium. 

Recent FAQ

Is it compulsory to fill up the bank account details on the claims form? If I do not want to do so, how will I be paid?

We highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment...

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines...

What is Legal Liability of Passengers for Negligent Acts (L.L.o.P) cover?

This protects you against a third-party claim for damages from the negligence...