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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my policy after purchase?

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us retaining the customary short-term premium or minimum premium.  

Recent FAQ

What is Equipment Insurance?

Our Equipment Insurance pays for the loss or damage to your movable equipment for...

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...

What happens if I exceed the distance in the plan I have chosen?

If you exceed the distance you’ve been given, don’t worry. An extra 500km...