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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can a family member enquire or make changes to my car insurance policy?

No, they cannot. Unless they are listed on your policy, they cannot request for changes on your behalf, nor can we provide any information to them.   

Recent FAQ

What is Fire Company Insurance?

Our Fire Insurance covers the loss or damage to your building or property when damaged by fire, lightning, or domestic explosions...

Motor Claims – Third Party Property Damage (TPPD)

What happens in a Third Party Property Damage Claim?

If you are at fault, the other party will make a claim against your insurance company...

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...