Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement.

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...

Yes, you can. Submit the relevant form with the required supporting documents...

Yes, you do. If the driver is not listed in the policy and you need to make a claim, you may not be covered by...