Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement.

Recent FAQ

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

What is Credit Shortfall Motorcycle Insurance?

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your motorcycle and...

What do I have to do for the reward?

All you have to do is forward your referral link to your family and friends...