We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.
Motor Claims – General
How would my NCD be affected if I make a claim?
If you make an Own Damage claim, Windscreen
claim, Theft claim or a third party has made a claim against your policy, your
No Claims Discount (NCD) is typically reduced to zero.
However, if you have purchased extra cover i.e. Windscreen/Tinting (Endorsement 89) or NCD relief (Endorsement 111) your NCD
will either not be affected or you will be compensated an amount equal to your
current entitlement shown in your policy upon renewal.
For Theft claims, your NCD will be forfeited
regardless of any additional cover purchased.
If you are making a No-Fault Own Damage claim,
you will not lose your NCD entitlement.
Recent FAQ
Document Checklist
Can I make more than one claim in the same year?
Yes, you can make more than one claim in the same year...
What is Yacht & Pleasure Craft Insurance?
Our Yacht & Pleasure Craft Insurance covers loss, damage costs or liabilities to the vessel and any attached...
How can I contact the tow service from P&O Insurance?
Just give us a call (and select the 9th option - Towing, Breakdown or Accident Total Assist), our call centre service will...