Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled or hospitalized following the event. If you are physically disabled or hospitalized as a result of the incident, as soon as you are physically able.

Recent FAQ

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...

Do I need to install a device in my car in order to track my mileage?

There will not be any device installed on your vehicle to track on your mileage...

How much do I have to pay?

What you pay for your PrOrumah insurance policy depends on the type of building and...