We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.
Motor Claims – General
How long do I have to make a claim?
You
should contact us within 7 days of the date of accident/loss if you are not
physically disabled or hospitalized following the event. If you are physically
disabled or hospitalized as a result of the incident, as soon as you are
physically able.
Recent FAQ
Motor Claims – General
What if I am not satisfied with the action taken on the progress of my claim?
We welcome your views on any aspect of our service and if we fail to meet your expectations...
What are the types of rewards?
Currently we are giving out TnG e-wallet funds worth...
I have unused mileage; can I downgrade my plan or receive a refund?
No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either...