Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled or hospitalized following the event. If you are physically disabled or hospitalized as a result of the incident, as soon as you are physically able.

Recent FAQ

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...

Is there an age limit for purchasing insurance?

Yes, there is. You must be 16 and above for motorcycles and 18 and above for...

Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year...