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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder. 

Recent FAQ

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

What is the Phased Liberalisation of the Motor Tariff?

The Phased Liberation of the Motor Tariff removes the existing tariffs in stages. With this...

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call...