Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder.

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

If you are at fault, the other party will make a claim against your insurance company...

No cancellations are allowed for the single trip policy...