Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the Buy Online & Get Rewarded Campaign?

As the year comes to a close and we look forward to 2022, P&O wants to present all our customers who buy or renew online a Pacific & Orient Insurance Motor Product with a reward! This will run for 2 months, starting from 21st January 2022 to 21st March 2022. 

Recent FAQ

What is Strike, Riot and Civil Commotion cover?

This covers the repair costs to your vehicle for damages caused by strikes...

Motor Claims – Third Party Property Damage (TPPD)

Can I claim for rental car expenses in a TPPD claim?

Yes, but it must be from a licensed car rental company. Please submit the receipt and...

When is your hotline open?

Our hotline (1800-88-2121) for Total Assist is available 24/7...