Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the Buy Online & Get Rewarded Campaign?

As the year comes to a close and we look forward to 2022, P&O wants to present all our customers who buy or renew online a Pacific & Orient Insurance Motor Product with a reward! This will run for 2 months, starting from 21st January 2022 to 21st March 2022. 

Recent FAQ

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account...

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer...

​Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road...