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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account. You are protected under the Financial Service Act 2013, which strictly prohibits the disclosure of such information to anyone unless the customer or their personal representative has given written permission to share this.

It should be noted that by signing the relevant form to provide your bank account information, you are authorising the disclosure of your bank account information to the necessary parties to mediate payment to you by your insurance company. 

Recent FAQ

Can I cancel my policy after purchase?

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us...

What is Goods in Transit Insurance?

Our Goods in Transit Insurance covers any loss or damage of to your property when in, on or being loaded and unloaded from a vehicle or...

Are there any other documents that I need to submit when I purchase PrOrumah?

No, there are none. You only need to pay for the final quotation amount...