Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 9th option (Towing, Breakdown or Accident Total Assist) when you give us a call.

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

Yes, you still do. But you will only need to pay your basic excess...

Available at tariff prices, Motor Third Party insurance products are still available for...