Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I have forgotten my username and/or password?

Through our mobile app:

  • Click “Have an account?”.
  • Click “Forgot your password?” and fill in your email address.

Through our website:

  • Click “Login”.
  • Click “Forgot your password?” and fill in your email address.

A link will then be sent to your email where you can change your password.

Recent FAQ

What is Professional Indemnity Insurance?

Our Professional Indemnity Insurance covers any breach of professional responsibility such as negligence error or omission when providing a professional service...

When and how was the implementation Phased Liberalisation of the Motor Tariff?

The Phased Liberalisation of the motor tariff were implemented in a phased approach to...

What does Total Assist cover for Cars?

As part of your Comprehensive and PrOmilej* insurance coverage with us, we offer...