Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I have forgotten my username and/or password?

Through our mobile app:

Through our website:

A link will then be sent to your email where you can change your password.

We have provided a Sum Insured calculator for you to determine this in your quotation on the POI2U app or website screen...

You can buy our Public Liability Insurance policy (PLI) that serves...

Yes, you do. However, you may be subject to an additional excess (Compulsory Excess) of...