Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I have forgotten my username and/or password?

Through our mobile app:

Through our website:

A link will then be sent to your email where you can change your password.

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...

You must indicate that you want to receive your payment through e-payment in your claims form or notify...

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...